Website

Maintenance

& Support

Always-On, Worry-Free Website Reliability

Your digital presence is too valuable to leave to chance. Melodyte Hub’s maintenance & support packages guarantee your site stays secure, updated, and high-performing. We handle every technical detail—so you focus on your business, not bugs or downtime.

Maintenance & Support Services

  • Security monitoring and threat prevention

  • Scheduled core, plugin, and integration updates

  • Daily or weekly automated backups with restore support

  • Uptime and performance monitoring (alerts for outages/slowdowns)

  • Content updates, feature additions, blog management upon request

  • Bug fixes, troubleshooting, emergency support

  • Monthly reports on health, security, and recommendations

Our Support Process

  1. Initial Audit: We identify current risks and gaps, then suggest proactive steps.

  2. Setup & Schedule: Implementation of monitoring, backup solutions, and update schedules.

  3. Ongoing Care: Regular updates, monitoring, and swift resolution of any issues.

  4. Reporting & Recommendations: Transparent monthly emails detail what’s been managed and suggested next steps.

Key Benefits

  • 24/7 support availability for emergencies

  • No technical experience required—our team handles everything

  • Reduced risk of hacking, malware, or data loss

  • Peace of mind with regular, detailed communication

  • Flexible coverage: choose fixed or rolling contracts